01
Privacy & compliance for e-commerce
UK GDPR and RODO done as an operating discipline, not a document: consent, cookies, privacy policies, checkout and form compliance.
E-commerce privacy, compliance & IT advisory
The complete e‑commerce experience: trust, privacy, compliance.
e-ux reads as e-experience — the whole customer experience in e-commerce, not just the interface. We started with user experience. Now we protect it.
Why we changed
We started with user experience. Now we protect it.
Working with online stores, we saw that the customer experience is about trust as much as design. Consent, data, cookies and compliance shape every checkout — they decide whether a customer finishes, hesitates, or leaves. That is why the work moved from screens to the whole experience.
The user's view
A consent request that arrives at the wrong moment, a checkout that asks for one field too many — trust is lost in seconds, and the customer is gone.
The business's view
Compliance decisions are commercial decisions. They move conversion, basket size and support load, so they need to be made with numbers, not fear.
The regulator's view
Consent must be freely given, specific and recorded. Doing that well and doing it persuasively are the same job, done in the right order.
What we do
Three things, done properly.
UX stays as our perspective — how people actually behave. UI is no longer part of what we sell. What we sell is judgement about e-commerce.
02
IT advisory for stores and platforms
Technical decisions on e-commerce platforms and integrations — what to build, what to buy, and what a change will cost you later.
03
Expert reports & audits
Evidence you can act on: how privacy choices affect conversion, or where a store actually stands against the rules that apply to it.
Where we differ
We understand how privacy moves conversion.
Law firms tell you what the regulation says. Design agencies tell you what looks good. We sit between them: we can read the requirement, read the analytics, and tell you which changes are worth making — in the order that protects you and the revenue.
- A consent flow that meets the standard and keeps the funnel intact.
- Cookie and tracking setups that can be explained to a regulator without rewriting the business.
- Reports written for owners and managers, not for filing cabinets.
Proof of experience
Alone we can do so little; together we can do so much.
Ranked 4.9 / 5.0 by clients on Clutch
Clients
Stores, platforms and brands we have delivered for.
The case studies stay — read in the context they were always about: customer experience.
Decathlon
Groupe Renault
Repsol
Mitsubishi Motors
Oriflame
Petit Amélie
P-Way
Med Patent
Next step
Tell us what your store is trying to do.
A first conversation is about understanding the problem, not selling a package.